Terms and Conditions
About the Terms
Access to and use of any of the BodyMedia® web sites (including, but not
limited to, gowearfit.com, sensewear.com, bodymedia.com) both within
USA and internationally is provided by BodyMedia on the following
By using this site you agree to be bound by these terms, which shall
effect immediately on your first use of the web site. If you do not
agree to be
bound by all of the following terms please do not access, use and/or
to the site.
BodyMedia may change these terms from time to time and so you should
these terms regularly. Your continued use of the site will be deemed
of the updated or amended terms. If you do not agree to the changes,
cease using this web site. If you do not agree to abide by any modified
is any conflict between these terms and specific local terms appearing
elsewhere on the site (including house rules) then the latter shall
Use of the Web Site
You agree to use the web site only for lawful
in a way that does not infringe the rights of, restrict or inhibit
else's use and enjoyment of the site. Prohibited behavior includes
causing distress or inconvenience to any person, transmitting obscene
offensive content or disrupting the normal flow of dialogue within the
not post any content that violates any applicable local, state,
If you choose a monthly subscription option there are recurring payments. You agree that BodyMedia may automatically charge the subscription fee to your credit or charge card at the beginning of each term. If you choose a one or two year subscription option, you agree that BodyMedia may charge a one time subscription fee to your credit or charge card upon purchase. BodyMedia will not automatically charge a monthly or annual subscription fee to your credit or charge card upon completion of the term unless you provide authorization at that time.
Your service access will not be established until BodyMedia has verified that the credit card information you provide us for payment is accurate and that your credit card account is in good standing. If payment cannot be charged to your credit card or if a charge is refunded for any reason, including chargeback, we reserve the right to either suspend or terminate your subscription, access, and/or account. You agree that in the event we are unable to collect the fees you owe us for the products or services specified in your order, we may take any other steps we deem necessary to collect such fees from you, and that you will be responsible for all costs and expenses incurred by us in connection with such collection activity, including collection fees, interest, court costs and attorneys' fees. BodyMedia may, at its discretion, change the BodyMedia subscription fees, restocking fees and any other applicable fees, from time to time, and charge fees (which BodyMedia may also change) for features and functionalities that are not a part of the BodyMedia service. BodyMedia will notify you with reasonable advance notice communicated to you through a posting on the applicable site or such other means as we may deem appropriate from time to time (including electronic mail or conventional mail); you may obtain a list of the applicable fees currently in effect at any time by contacting BodyMedia Customer Service. You are responsible for reviewing your credit card statement for billing accuracy. You have 90 days to dispute any billing that you feel is inaccurate. If you do not contact BodyMedia within 90 days of the disputed billing date, BodyMedia will not be responsible for any billing errors.
Monthly subscriptions can be canceled through the My Account page at any time. You may therefore - depending on the timing of your cancellation - receive a final monthly charge. Annual subscription plans can only be cancelled within the first 30 days of purchase for a full refund, less any applicable fees. If you contact BodyMedia beyond 30 days of purchase, you will not be eligible for a refund.
All orders placed through the web site are subject to
BodyMedia's acceptance, which is in its sole discretion. Without
this means that BodyMedia may refuse to accept or may cancel any order,
or not the order has been confirmed, for any or no reason, in its sole
discretion, and without liability to you or any third party. If your
card has already been charged for an order that is subsequently
BodyMedia shall issue a credit to your credit card account.
BodyMedia will ship your order within 2 business days after the order has been placed assuming all
ordered items are in stock. If you have ordered multiple items and some items are on backorder, we will
hold the shipment until all items become available. This shipment will be delivered using the shipment
method originally selected with the order.
Any purchase less than the value of a gift certificate
causes the unused balance to be placed in the account of the gift
recipient for use in a future transaction up to expiration date.
Gift certificates are valid for 365 days from date of purchase and
are only redeemable
at the site where purchased.
Gift certificates cannot be used or redeemed without the authorized
cannot be redeemed for cash, cannot be replaced if they are lost or
cannot be used or redeemed toward previous purchases, cannot be used
redeemed to purchase other gift certificates, cannot be resold, and are
We will not accept any returns on skins or fashion straps (accessories) - all sales on those items are final. There is a 30 day free trial period for all other items and subscriptions. If any other item is returned within 30 days of purchase in original condition, BodyMedia will issue you a full refund based on your method of payment. Products must be packed in their original packaging including all accessories, manuals, and documentation. Please contact Customer Service prior to returning any product to receive a Return Authorization form. You will be responsible for, and pre- pay, all return shipping charges and shall assume all risk of loss or damage to product while in transit to BodyMedia. We recommend that you use a traceable method of shipping for your protection.
Limited Warranty and Disclaimer
Unless otherwise set forth in a separate limited warranty description included with the BodyMedia
Hardware (including Armband, Display with Clip and Watch strap), BodyMedia warrants that BodyMedia
Hardware is free of defects in materials and workmanship under normal use and service ("Limited
Warranty") for 1 year from the date the product is purchased by the original retail purchaser (the
"Limited Warranty Period"). This warranty is only valid for the original retail purchaser and only from
the date of initial retail purchase, and the purchaser must provide proof of purchase. The purchaser
will be responsible for, and pre-pay, all return shipping charges and shall assume all risk of loss or
damage to product while in transit to BodyMedia. We recommend that you use a traceable method of
shipping for your protection.
If a defect covered by this Limited Warranty occurs during the Limited Warranty Period, BodyMedia will,
at its option, repair or replace the entire unit or refund the original purchase price. The foregoing
remedies are purchaser's sole and exclusive remedy and BodyMedia's sole and exclusive liability for
breach of the Limited Warranty.
This Limited Warranty is subject to compliance with the applicable user guides for the BodyMedia
Hardware and does not apply to normal wear and tear or damage caused by improper or incorrectly
performed maintenance, negligence, accident, misuse or unreasonable use, modification, tampering, or any
other causes not related to design, materials or workmanship. This Limited Warranty excludes replaceable
EXCEPT AS SPECIFIED IN THIS LIMITED WARRANTY SECTION, ALL EXPRESS OR IMPLIED WARRANTIES, CONDITIONS
AND REPRESENTATIONS, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OR CONDITION OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, QUALITY, NON-INTERFERENCE, ACCURACY
OR ARISING FROM A COURSE OF DEALING, PERFORMANCE, USAGE, OR TRADE PRACTICE, ARE HEREBY EXCLUDED TO THE
EXTENT ALLOWED BY APPLICABLE LAW AND ARE EXPRESSLY DISCLAIMED BY BODYMEDIA. TO THE EXTENT AN IMPLIED
WARRANTY CANNOT BE EXCLUDED, SUCH WARRANTY IS LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD.
BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, THE
ABOVE LIMITATION MAY NOT APPLY. THESE WARRANTIES GIVE CUSTOMER SPECIFIC LEGAL RIGHTS, AND CUSTOMER MAY
ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
SUBJECT TO APPLICABLE LAW, IN NO EVENT SHALL BODYMEDIA'S LIABILITY EXCEED THE PURCHASE PRICE OF THE
This disclaimer and exclusion shall apply even if the Limited Warranty set forth above fails of its
All copyright, trade marks, design rights, patents and other
property rights (registered and unregistered) in and on the web site
content (including all applications) located on the site shall remain
with BodyMedia or its licensors (which includes other users). You may
reproduce, republish, disassemble, decompile, reverse engineer,
broadcast, transmit, make available to the public, or otherwise use
content in any way.
agree not to adapt, alter or create a derivative work from any
content. Any use
BodyMedia content requires the prior written permission of BodyMedia.
The names, images and logos identifying BodyMedia or third parties
products and services are subject to copyright, design rights and trade
of BodyMedia and/or third parties. Nothing contained in these terms
construed as conferring any license or right to use any trade mark,
right or copyright of BodyMedia or any other third party.
Contributions to BodyMedia Web Sites
Your User Generated Content is not confidential or proprietary. By
any contribution (including any text, photographs, graphics, video or
BodyMedia you agree to grant to BodyMedia free of charge,
permission to use the material in any manner (including modifying and
it), in any media worldwide (including BodyMedia sites accessed by
international users), without limitation, including the right to
assign and commercialize.
Copyright in your contribution will remain with you and this
not exclusive, so you can continue to use the material in any way
allowing others to use it.
You are responsible for ensuring that any User Generated Content
post does not, and will not violate the rights of any third party
rights of any
kind. You confirm that your contribution is your own original work, is
defamatory and does not infringe any USA laws, that you have the right
BodyMedia permission to use it for the purposes specified here, and
have the consent of anyone who is identifiable in your contribution or
consent of their parent / guardian if they are under 18.
We may show your name with your contribution.
Please do not endanger yourself or others, take any unnecessary
break any laws when creating content you may share with BodyMedia.
If you do not want to grant BodyMedia the permission set out in
terms, please do not submit or share your contribution to or with
In order to participate in and contribute to any BodyMedia
may be required to register with BodyMedia.
You agree to use BodyMedia communities (including message boards) in
accordance with the following rules. These apply across all
community sites and services. You should, however, read the local house
of the particular site or service you're using, as there may be some
variations to these Community Rules.
About your posts
- Be Constructive: post only constructive comments and questions.
- Be Courteous: flaming and insults are prohibited. Do not post
is offensive, libelous, indecent, unlawful, harassing, defamatory,
intimidating, threatening, harmful, obscene, vulgar, profane,
sexually explicit, or offensive in a sexual, racial, cultural, or
context, this or otherwise objectionable material is not acceptable.
- Be Patient: users of all ages and abilities may be taking part in
- Be Private: do not post personal information, including your
address, IM address, or phone number. Do not solicit personally
information from other users.
- Be Personal: the forums are not to be used for any commercial
Do not post any advertising or commercial content whatsoever. Do not
content that involves the transmission of "junk mail," "chain
letters," or unsolicited mass mailing or "spamming." Please
don't re-submit your contribution to more than one discussion.
- Be Yourself: do not impersonate anyone else.
- Be Honest: do not post any content that includes information that
false, misleading, inaccurate, fraudulent, or deceptive, or that
- Contributions containing languages other than English may be
unless allowed in the relevant local house rules.
- URLs (web site addresses) can only be posted if allowed under any
relevant local house rules.
- Deliberate misuse of the complaints facility is not permitted. If
persist in doing this, action may be taken against your account.
- Customer Service does not receive copies of web site posts. Always contact Customer Service if you
have a complaint.
If you use multiple logins for the purpose of disrupting a community
annoying other users you may have action taken against all of your
All accounts must be registered with a valid personal email address
access regularly so that BodyMedia can contact you. Accounts registered
someone else's email address, or with temporary email addresses may be
without notice. We may require users to re-validate their account.
BodyMedia reserves the right to close accounts of any user seen to
proxy IPs (Internet Protocol addresses) in order to attempt to hide the
accounts, or to disrupt any of our services in any way.
At times we must decline user-IDs that may otherwise seem
user-ID may be declined for a number of reasons, for example it might
another party's trademark or other intellectual property rights. These
include words, phrases, and celebrity's names. It may contain
inappropriate slang, might be considered insulting or discriminatory,
construed to incite violence, or may simply contain material that we do
wish to place on our site. BodyMedia reserves the right to cancel any
after it has been submitted.
We advise that you never reveal any personal information about
anyone else (for example: telephone number, postal address, home
email address or any other details that would allow you to be
identified) in any BodyMedia community.
- You may not submit or share any defamatory or illegal material of
nature in BodyMedia communities. This includes text, graphics, video,
- Contributing material to a BodyMedia community with the intention
committing or promoting an illegal act is strictly prohibited.
- You agree to submit to or share with BodyMedia communities only
contributions which are your own original work. You must not violate,
plagiarize, or infringe the rights of BodyMedia or third parties
copyright, trade mark, trade secrets, privacy, publicity, personal or
If you are under 18
You must be at least 13 years of age to register with a BodyMedia
If you are under 18 years old, or under the age of majority where
- You must get a parent's or guardian's permission before taking
- Never reveal any personal information about yourself or anyone
example, school, telephone number, your full name, home address or
User Generated Content
The majority of content posted in BodyMedia communities is created
members of the public. The views expressed are theirs and unless
stated are not those of BodyMedia.
BodyMedia does not, and you agree that BodyMedia has no obligation
review the communications, materials, information, opinions, and other
posted and/or submitted by users accessing the web site (including,
limitation, in or on bulletin boards, chat rooms, community pages or
forums on this web site) (collectively, "User Generated Content"),
that BodyMedia is not in any manner responsible for User Generated
that BodyMedia does not guarantee the accuracy, integrity or quality of
Generated Content, and that BodyMedia cannot assure that harmful,
deceptive, offensive, threatening, defamatory, unlawful or otherwise
objectionable User Generated Content will not appear on the web site.
You acknowledge that by providing you with the ability to access and
User Generated Content on the web site, BodyMedia is merely acting as a
conduit for such distribution and is not undertaking any obligation or
liability relating to any User Generated Content or activities of users
on the web site. Without limiting the generality of the foregoing, you
agree that the information, materials and opinions expressed or
included in any
User Generated Content are not necessarily those of BodyMedia or its
or related entities or content providers. You acknowledge and agree
BodyMedia has the absolute right to monitor User Generated Content
the web site in its sole discretion. In addition, BodyMedia reserves
to alter, edit, refuse to post or remove any such User Generated
whole or in part, for any reason or for no reason, and to disclose such
Generated Content and the circumstances surrounding their transmission
third party. You agree that BodyMedia does not have any obligation to
any User Generated Content.
You agree that you shall immediately notify BodyMedia of any
content appearing on the web site. BodyMedia will make good faith
investigate allegations that any User Generated Content violates these
but (a) makes no warranty to you that it will edit, remove, or continue
permit the display of any specific User Generated Content, whether or
subject to such allegations, and (b) will have no liability whatsoever
editing, removing, or continuing to permit the display of any User
Third Party Content and Services
BodyMedia may make third-party content and services available through its web sites and services (for example, ProConnect). BodyMedia is not responsible for such content or the privacy practices of such third Parties. In order to use a specific service, you may choose to allow the third-party service provider to retrieve, provide, and/or modify personal and other information in your account or otherwise share your information with the service provider. Once you enable a specific third-party service provider to access your account, the service provider may continue to access your account until you affirmatively disable access. Third-party service providers include fitness and health professionals and other entities such as food logging websites, and other websites with which you share information. It is your sole responsibility to review and approve each such third-party service before sharing your information through, to or from BodyMedia or otherwise accessing it.
BodyMedia is not responsible for third party services or the privacy practices of such service
providers. Third party content and services contain information created, published, maintained, or
otherwise posted by third parties independent of BodyMedia. BodyMedia does not endorse, approve,
certify, or control these parties and does not guarantee the accuracy, completeness, efficacy, or
timeliness of the information in such content. BodyMedia further does not endorse any third-party
service providers, products, services, opinions, or web sites accessed through BodyMedia. Any opinions,
advice, services, or other information made available by third parties either via third party links or
contributed content are those of the respective authors or providers of such content and not of
USE OF THIRD PARTY SERVICES OR CONTENT IS SOLELY AT YOUR OWN RISK. BODYMEDIA MAY NOT BE HELD LIABLE
FOR ANY DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF ANY THIRD-PARTY SERVICE OR CONTENT.
Any use of any content on this web site, including, without
Generated Content will be at your own risk. Without limiting the
the foregoing, you acknowledge and agree that BodyMedia is not
any user generated or 3rd party content that purports to give medical
advice regarding fitness training, exercise, or diet. Always seek the
advice of a physician or other qualified health provider with any
have regarding a medical condition and prior to starting a
diet or physical fitness program.
Violation of These Terms and Community Rules
If you fail to abide by these terms or community rules (and/or any
variations in relevant local house rules) when using the web site or
part in a BodyMedia community, action may be taken against your account
This action may include any content posted by you being checked
allowed to go on the site or a temporary or permanent suspension of
ability to participate in any or all of BodyMedia community areas.
If you submit or share offensive or inappropriate content to or with
BodyMedia communities or anywhere else on a BodyMedia web site or
engage in any disruptive behavior, and BodyMedia considers such
behavior to be
serious and/or repeated, BodyMedia may use whatever information that is
available to it about you to stop any further such infringements. This
include informing relevant third parties such as law enforcement, your
employer, school, internet or email provider about the infringement(s).
BodyMedia retains the rights but not the responsibility to edit or
any User Generated Content or terminate any account at any time for any
at its sole discretion.
The failure or delay of BodyMedia to insist upon, exercise or
right in these terms does not waive BodyMedia's right to enforce that
Disclaimers and Limitation of Liability
BodyMedia does not accept liability for any errors and omissions and reserves the right to change
information, prices, specifications and descriptions of listed goods, products and services. If an
error is discovered in the price of the goods that you have ordered, we will inform you as soon as
possible. In the event that you order an item and the price published on the Site is incorrect for any
reason, we will contact you to let you know the correct price and ask you whether you still wish us to
fulfill your order at this price. We shall be under no obligation to fulfill an order for a product
which was advertised at an incorrect price. We shall give you the option of confirming the order at the
correct price or if you so choose, to cancel the order altogether. If you cancel and have already paid
for the goods in the circumstances described in this clause, we shall refund the full amount in
accordance with these terms.
BodyMedia content, including the information, names, images,
and icons regarding or relating to BodyMedia, its products and services
third party products and services), is provided "AS IS" and on an
"AS AVAILABLE" basis. To the extent permitted by law, BodyMedia
excludes all representations and warranties (whether express or implied
law), including the implied warranties of satisfactory quality, fitness
particular purpose, non-infringement, compatibility, security and
BodyMedia does not guarantee the timeliness, completeness or
performance of the web site or any of the content. While we try to
ensure that all content
by BodyMedia is correct at the time of publication no responsibility is
by or on behalf of BodyMedia for any errors, omissions or inaccurate
the web site.
BodyMedia shall not be liable for any of the following losses or
(whether such damage or losses were foreseen, foreseeable, known or
(a) loss of data; (b) loss of revenue or anticipated profits; (c) loss
business; (d) loss of opportunity; (e) loss of goodwill or injury to
reputation; (f) losses suffered by third parties; or (g) any indirect,
consequential, special or exemplary damages arising from the use of
sites and services regardless of the form of action.
BodyMedia does not warrant that functions available on BodyMedia
be uninterrupted or error free, that defects will be corrected, or that
BodyMedia or the server that makes it available are free of viruses or
You acknowledge that it is your responsibility to implement sufficient
procedures and virus checks (including anti-virus and other security
satisfy your particular requirements for the accuracy of data input and
If, not withstanding the other provisions of these terms, BodyMedia
to be liable to you for any damage or loss which arises out of or is in
connected with your use of this web site or any content, BodyMedia's
shall in no event exceed US$100.00.
You agree to indemnify, defend, and hold harmless BodyMedia, its
directors, employees, agents, licensors and suppliers from and against
claims, losses, expenses, damages and costs, including, without
reasonable attorneys' fees, arising from or relating in any way to your
this web site.
other information provided by you in connection with our web sites is
in our Privacy
You agree that any notice, agreement, disclosure or other
BodyMedia sends you electronically will satisfy any legal communication
requirements, including that such communications be in writing.
If any of these terms are determined to be illegal, invalid or
unenforceable by reason of the laws of any state or country in which
terms are intended to be effective, then to the extent and within the
jurisdiction in which that term is illegal, invalid or unenforceable,
be severed and deleted from these terms and the remaining terms shall
and continue to be binding and enforceable.
These terms shall be governed by and interpreted in accordance with
of the state and federal courts located in the Commonwealth of
Pennsylvania, County of Allegheny, which shall have exclusive
jurisdiction over any disputes.
Last updated: January 22, 2013