If you have a LINK armband, you view the upper left corner of the app to see your Armband battery status. Don't forget to charge your armband since you no longer need to use the USB to upload data to your BodyMedia account.
Yes. You will be able to view a snapshot of your Activity Manager Dashboard based upon your last upload. You will also be able to log your meals. For a list of the features available for the mobile application please click here.
If your armband does not turn on, remove the Armband from your arm and press the Armband Status Button. If neither the battery nor memory indicator lights flash, plug the Armband into your computer with your USB cable to charge it.
After at least 15 minutes pass, push the Armband Status Button again to check the status of your Armband. If this does not solve the problem, please contact Customer Service.
Note that this is a common problem for LINK Armband users who use their app to perform wireless uploads and do not plug in their Armband frequently to sync data. If you are a LINK user who users the app to wirelessly upload data, periodically monitor the battery status indicator on the top left of your app to alert you when to charge your Armband.
You may experience this message when the mobile device does have an internet connection, but it cannot access our servers at the moment. Please try again later or contact Customer Service if the problem continues. You can do so by opening a case by clicking here or by calling (888) 850-BODY (2639) from 9am to 5pm EST M-F.
This can happen when your credentials cannot be verified by communications to our server. This will also happen if you unlink your mobile device from the preferences page within the Activity Manager and try to continue using the App.
To re-establish a link between the Mobile App and your Activity Manager account, please log out of the Mobile App, then log back in. Once you successfully login, your connection should be reestablished.
The website runs complex statistical algorithms that take the Armband data and compute your calories. This algorithm also uses the historical data in your account to personalize this calculation even further. When using the Mobile App, you see up to the minute calorie values displayed. The Armband contains a condensed set of algorithms that can calculate calories and send them directly to the Mobile App every minute. Because the full power of the web server is required for the most complete analysis of your Armband data, small differences can occur in the calories between the Mobile App and the Activity Manager.