BodyMedia FIT LINK Armband Support

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• Can I sync my LINK Armband data to the Activity Manager using my mobile device?

  No. The real time data displayed on the BodyMedia App is not uploaded to the Activity Manager. You must still connect via USB and upload to the Activity Manager.

• Can I use a Display with my LINK Armband?

  No. The Display is not Bluetooth-enabled. The BodyMedia FIT LINK Armband does not communicate with the Display device.

• Can I charge my Armband with a wall charger or on a computer without the BodyMedia SYNC software?

  Currently, the only supported way to charge the Armband is to use the provided USB cable attached to either a PC or Mac.

• Supported mobile devices.

  Supported Android Mobile Devices

  • LG Ally
  • LG Optimus S
  • Motorola Droid
  • Motorola Droid 2
  • Motorola Droid X
  • Samsung Epic
  • Samsung Intercept
  • Samsung Transform
  • Sanyo ZIO

  Mobile devices running Android 2.3 or higher may work, but cannot be supported by BodyMedia.

  Supported iOS Mobile Devices

  • iPad 2
  • iPad
  • iPhone 4
  • iPhone 3GS
  • iPod touch 4th generation
  • iPod touch 3rd generation (32GB & 64GB)

  Best when used with iOS 4.3.

• Can I upgrade my non-Bluetooth Armband (Advantage) to a Bluetooth version (LINK)?

  No, it is not possible to upgrade the Armband Advantage to be Bluetooth-enabled. You must purchase a new BodyMedia FIT LINK Armband that can be used with your existing Activity Manager account. If you do so, please make sure you upload all data from your existing Armband Advantage before registering the new BodyMedia FIT LINK Armband. Click here to purchase LINK Armband.

• My Armband will not sync with my Activity Manager (e.g. will not automatically upload data)

  This particular issue can be caused by a number of factors. Let's address these specific issues one at a time.

  • When I plug in my Armband, nothing happens.
  • When I plug in my Armband, I receive a Web Communications Error.
  • When I plug in my Armband, I receive an Armband Communication Error.
• I can't connect (pair) to my mobile device.

  Please follow the pairing and linking instructions listed here

• I am receiving an error retrieving software updates.

  The issue you are experiencing is normally caused when a firewall application is blocking the update for the BodyMedia software. To correct the issue, please verify that the BodyMedia software has full access to pass through your computer's personnel firewall. Please refer to your Anti-virus/Firewall documentation relevant for your own computer for more information on how configure your firewall to allow access for 3rd party software. You can also download the latest BodyMedia software update form the following link: http://www.bodymedia.com/Support-Help/Downloads-Main

• My Armband will not automatically turn on (also known as Going on Body).

  Wear your Armband on the back of the upper left arm (the triceps). To work properly, the BodyMedia logo must face upward towards the shoulder and the silver sensors on the underside of the Armband will be in contact with your skin. Be sure the upper left arm is clean, dry, and free of lotion or oil then slide the Armband onto your left arm.

  The Armband will turn on and begin collecting data within 10 minutes. Activation is indicated by a series of audio tones. Please note that there is no power button on the Armband.

  To check if your Armband is ready to collect data, press the Armband's Status Button. If the Armband beeps, it is working correctly. The Status lights will also indicate whether the Armband is ready to collect data:

  • If the battery light is flashing red, recharge the battery.
  • If the memory light is flashing red then the memory is full. Upload the Armband data to the Activity Manager.