What is the CORE Armband?
The CORE Armband is the newest Armband in our product line. CORE is a third smaller in overall volume compared to previous BodyMedia FIT Armbands. Data from the Armband can be uploaded to your computer using a micro USB cable. You can also buy an optional Display device and view your calorie burn data throughout the day.
How do I know if I have the CORE Armband?
The CORE Armband has a light grey button on its white face. Its face is about 1.75" wide by 1.25" tall.
What's the difference between BodyMedia FIT and the bodybugg®?
Both devices are manufactured by BodyMedia, Inc. The bodybugg works the same as the BodyMedia FIT with slightly different features and a different software program, managed by our partner 24 Hour Fitness. To compare the products side by side, click here.
Will the BodyMedia FIT CORE Armband work with a bodybugg display?
No. The BodyMedia FIT CORE Armband is not compatible with the bodybugg display. The CORE Armband is designed to work only with the BodyMedia FIT Display devices.
Am I able to retrieve my Armband data from more than one computer?
You can view your Activity Manager data through any internet connected web browser by logging in and launching your Activity Manager at www.bodymedia.com, or through the BodyMedia FIT Mobile Application on a supported mobile device. If you want to retrieve your Armband data to your Activity Manager you must first install the BodyMedia SYNC software to a computer that meets the system requirements.
I replaced my computer. Where can I download and install the BodyMedia SYNC software?
To install the BodyMedia SYNC software to a computer that meets the system requirements: Click here
See system requirements
I just received a replacement Armband. How do I register the new device to my existing account?
If you still have your current Armband, you will want to Sync it to your Activity Manager to retrieve any current data. Then, connect your replacement Armband to your computer and perform a Sync just as you would with your previous Armband. The Sync software will ask you to log in to your account and then prompt that the Armband is different than the one currently registered to your account. Click "Continue" to register the new device, ensure it has sufficient charge and then you can begin wearing the device.
If your Display Device was previously paired to your previous Armband you will need to repeat the pairing process for your new device. Download the Quick Start guide for instructions here.
Does the CORE Armband have Mobile Apps?
Yes, CORE Armband can use the same Mobile Apps that the LINK Armband has. With this app you can look at the last data you uploaded to your computer. You can also food log on the go and the items you log will be automatically updated in the Activity Manager on your computer.
Is CORE Bluetooth enabled?
No. LINK is the only BodyMedia Armband that is Bluetooth-enabled.
Where should the Armband be worn?
The Armband should always be worn high on the triceps area of the left arm, with the sensors touching the skin, with the logo on top, closer to the shoulder.
Can I wear the Armband on my right arm? Or upside down?
Algorithms analyze the Armband data to estimate your calorie burn. Those algorithms have been written to give optimal performance when the Armband is worn on the left arm, the right way up. The "right way up" has the logo closer to your shoulder and the lights closer to your elbow. We do not recommend wearing it on the right arm or upside down. If the Armband is worn on the right arm or upside down, we expect calorie burn values may show a difference of up to 8% for routine activities like resting, walking, running, household work and road biking. The differences can be significant when using certain exercise equipment.
Does the Armband have to be worn on the left arm?
The Armband should be worn on the back of the upper left arm (the triceps). To work properly, the BodyMedia logo must face upward towards the shoulder, and the silver sensors on the underside of the Armband will be in contact with the skin.
Do I have to wear the Armband all the time? What happens if I take it off?
The Armband will fill in calories for any time you were not wearing it. That data will be an estimate based on your body parameters and your previous activity. The more you wear the Armband, the more accurate your values will be.
If you don't wear the Armband for 30 minutes or more you will have to Edit Off-Body time.
How can I add activities that I did when I was not wearing my Armband?
You are able to add activity and calories for time when you weren't wearing the Armband. This can be done through the Edit Off-Body feature. This feature can be found within the Calories Burned drop down graph located on the main Dashboard of the Activity Manager. The icon for the feature will appear when the Activity Manager sees that the Armband has been "off-body" for more than 30 minutes during your "non-sleep" hours. If you are having problems making the icon appear, verify that your Sleep Times have been entered correctly within your User Profile. A common error that we see is the entry of Midnight as 12:00PM instead of 12:00AM. Verify that your sleep times are entered properly, and you will see the icon appear.
Can I wear the Armband for workouts only?
The system is designed to be worn all day. You can wear the Armband during workouts only, if you wish. In that case, for best results, we recommend wearing it for at least 10 minutes before and after your workout.
How do I help ensure a comfortable wearing experience?
- Clean and dry the back of Armband and the upper arm daily prior to wearing especially after sweating or when the Armband becomes noticeably moist or dirty. This will help prevent dirt and moisture from getting trapped between the sensors and skin. Instructions for proper cleaning of the Armband can be found in the user guide that came with your product or here.
- Avoid wearing the Armband excessively. To reduce potential for skin irritation, wear the Armband for a maximum of 23 hours per day. The Armband can also be worn a little higher or lower on the arm to minimize reactions rather than repeatedly wearing the Armband in the exact same location.
- Do not use moisturizers or lotions in the areas where the Armband makes contact with the skin. This may increase the chance of irritation over prolonged use and affect the performance of the sensors. Chemicals found in sunscreen and insect repellant can be particularly irritating to the skin under the Armband and may even degrade the Armband and Armband accessories.
I have sensitive skin, should I wear the Armband?
Analysis and post market surveillance indicates that the risks of using the product are extremely low. No significant health risks have been identified. The most frequently reported health risk, occurring in less than 1% of users, is a mild to severe skin irritation resulting from wearing the Armband. Following proper wear and cleaning instructions often resolves this issue. If irritation continues, discontinue use and consult a physician. Follow all instructions regarding how to properly wear and clean the Armband to minimize the chance of irritation. If you have a known metal allergy, consult your physician prior to using the product. Read the instructions provided and all cautions before using the Armband. To reduce the risk of skin irritation, be sure to dry the Armband and your arm thoroughly before wearing the Armband.
I have a known metal allergy, should I wear the Armband?
For all known skin sensitivities and metal allergies, please consult a physician prior to use of the Armband. A list of Armband and strap materials is provided below.
What materials are used in the Armband?
- Armband: ABS, polycarbonate, thermoplastic polyurethane, 304 grade stainless steel
- Armband Strap: Nylon, polyester, Lycra (no latex content) or polyisoprene, polycarbonate, thermoplastic polyurethane, silicone
I have noticed my skin gets irritated when I wear the Armband, what should I do?
Following proper wear and cleaning instructions often resolves this issue. If irritation continues, discontinue use and consult a physician. Follow all instructions regarding how to properly wear and clean the Armband to minimize the chance of irritation. If you have a known metal allergy, consult your physician prior to using the product.
What is the proper way to clean the Armband?
You should always clean and dry the Armband and Display if they become noticeably moist or dirty.
To clean the Armband: Gently wipe the skin side of the Armband with a soft cloth or towel moistened with mild soap and water. Wipe with a clean damp cloth to remove any remaining soap. Use a dry, soft cloth or towel to completely dry the Armband before wearing it. Never use solvents to clean the Armband!
To clean the strap and wing: Hand wash with mild soap and warm water, rinse, then air dry. Machine drying may affect the performance and lifespan of the strap.
The Armband may need to be disinfected occasionally. Wipe the entire Armband with a soft cloth dampened with 70% isopropyl alcohol. Allow the Armband to dry for 5-10 minutes before wearing it. Always disinfect the Armband and replace the strap prior to use by others.
What are the Armband operating temperatures?
Minimum and maximum operating temperatures are 40°F to 104°F (5°C to 40°C). When the temperature outside falls below 40°F, the Armband should still function correctly if it is on your arm and you are wearing appropriate clothing for the temperature.
How does the Armband calculate calories burned?
The Armband contains 4 sensors that measure motion, body temperature fluctuations, skin temperature, and skin conductivity (galvanic skin response). A proprietary algorithm uses this collected raw information along with your personal body parameters to deliver readings on calories, activity levels, steps, lying down, and sleep time.
How do I know the Armband is collecting data?
If you're wearing the Armband correctly, it should be collecting data. To check that the Armband is on, quickly press the Status Button once and release (while the Armband is not plugged into your computer). You should hear an "A OK" sound and the Status Light should be solid green - confirming the Armband is collecting data.
Are lotions and sunscreens safe while wearing the Armband?
The Armband manual instructs that you should not use moisturizers or lotions in the areas where the Armband makes contact with the skin. This may increase the chance of irritation over prolonged use and affect the performance of the sensors. Chemicals found in sunscreen and insect repellant can be particularly irritating to the skin under the Armband and may even degrade the Armband and Armband accessories. Some active ingredients in sunscreens have been known to cause hairline cracks in the plastics used in the Armband. Look for sunscreens that do not use Propylene Glycol and remember to thoroughly clean your Armband after each use of lotions and sunscreens. Click here for the proper way to clean the Armband.
Is the Armband waterproof or is there such a model?
No, the Armband is water resistant, not waterproof, and is not designed to be used underwater or to come into continuous contact with water. Do not immerse the Armband in water or perform water-based activities, such as swimming or bathing, while wearing the Armband. Water activities can manually be added to the system using the Edit Off-Body feature.
As a water resistant device, the Armband works properly when it comes in contact with rain, fog, or sweat.
Can I wear my Armband in a Sauna?
As stated in the "Cautions" section of the manual, exposure to moisture and extreme temperatures should be avoided. Therefore, we recommend that you do not wear the Armband in a sauna.
Is it possible to mute the sounds on the Armband?
You are not able to mute the audio on the Armband. The Armband will make sounds when the battery or memory are running low, when a reminder goes off, when the Armband goes on or off body, or when you press the Status Button.
What is the average battery life in the Armband?
For the CORE Armband, the battery will last approximately 4 to 6 days before requiring a recharge.
Can I charge the Armband with a wall charger or on a computer without the sync software?
Currently, the only supported way to charge the Armband is to use the provided micro-USB cable attached to either a PC or Mac.
What about Traveling in an Airplane, car, etc.?
- Airplane - The device and wireless accessories should not be used in airplanes, hospitals, or locations where cellular telephones or electronic devices are prohibited. Please remove your Armband from your arm to turn the unit off.
- Car - The device may register activity if you are in a moving vehicle that is not riding smoothly. If it's an abnormally bumpy ride, you might consider taking the Armband off and simply use the Edit Off-Body function.
My Armband is faulty, is there a warranty with the BodyMedia FIT?
Yes, each BodyMedia FIT Armband comes with a full 1 year warranty with a proof of purchase. If you are experiencing an issue when using your armband please visit our troubleshooting page here.
